FAQ
Frequently Asked Questions
Everything you need to know about ordering, shipping, and collecting with Gimmeitam.
Shipping
Standard domestic shipping takes 3-5 business days. Express shipping is available for 1-2 business day delivery. International orders typically take 7-14 business days depending on destination.
Yes! We offer free standard shipping on all domestic orders over €150. This applies automatically at checkout — no code needed.
We take packaging seriously. Singles are shipped in penny sleeves and top loaders inside rigid mailers. Graded cards are wrapped in bubble wrap inside sturdy boxes. Sealed product is packed with void fill to prevent movement. All orders over $100 include shipping insurance.
Yes, we ship worldwide. International shipping rates are calculated at checkout based on your location and order weight. Please note that customs duties and import taxes may apply and are the responsibility of the buyer.
Orders & Returns
We offer a 30-day return policy on most items. Cards must be returned in the same condition they were received. Graded cards in sealed cases are eligible for return if the case is undamaged. Sealed product can be returned if unopened. Custom or altered items are not eligible for return.
Orders can be cancelled or modified within 1 hour of placement. After that, orders enter our fulfillment queue and cannot be changed. Contact us immediately at support@gimmeitam.com if you need to make changes.
Once we receive your return, refunds are processed within 3-5 business days. The refund will appear on your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Products & Grading
Absolutely. Every card we sell is 100% authentic and verified. We source from trusted distributors, authorized retailers, and verified collectors. Graded cards come with their original certification from PSA, BGS, CGC, or other recognized grading companies.
We describe card condition using industry-standard terminology: Near Mint (NM), Lightly Played (LP), Moderately Played (MP), and Heavily Played (HP). Each listing specifies the condition. If you'd like additional photos of a specific card before purchasing, just reach out to us.
We carry cards graded by PSA (Professional Sports Authenticator), BGS (Beckett Grading Services), CGC (Certified Guaranty Company), and select other recognized grading services. Each graded card listing clearly shows the grading company and score.
Payment & Security
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed through Shopify's secure payment system with SSL encryption.
Yes. We use Shopify's PCI-compliant payment processing with 256-bit SSL encryption. We never store your full credit card details on our servers. Your payment information is handled entirely by our trusted payment processors.
